Refund Policy

Because most of our items are custom-made and personalized just for you, we’re not able to offer refunds once an order is placed. Every piece is made with love and care, and as a small business, we appreciate your understanding.

That said—your happiness truly matters to us. If there’s ever an issue with your order (like a defect, printing error, or damage during shipping), please reach out within 7 days of delivery. We’ll do our very best to make it right.

You can contact us anytime at GoodVibesFactory.Help@gmail.com 💌

Thank you for supporting a small woman-owned shop—it means more than you know!